Terms & Conditions

1. Acceptance of terms

By accessing or using this site or portal, you agree to these Terms & Conditions and any policies referenced herein.

2. Clinic accounts & eligibility

Clinic access is intended for approved clinical users. We may request verification and may approve, deny, or revoke access at our discretion.

3. Orders, pricing, and availability

Product availability, pricing, and ordering limits may change without notice. Order acceptance may depend on verification status and inventory.

4. Payments

Payments are processed by third-party providers (e.g., Stripe). We do not store full payment card data on our servers.

5. Shipping & delivery

Shipping timelines are estimates and may vary. Risk of loss and title typically transfer upon carrier pickup unless otherwise stated.

6. Returns & refunds

All sales are final. Due to the nature of the products offered and the requirements of clinical handling, storage, and compliance, we do not accept returns and do not offer refunds.

If there is a verified issue with an order caused by shipping damage, fulfillment error, or product defect, please contact us promptly with your order number. We will review the issue and determine an appropriate resolution at our discretion.

7. Prohibited use

• Misrepresenting clinic credentials or identity
• Attempting to bypass access controls or security
• Using the portal in violation of applicable laws or regulations

8. Disclaimer

Content provided in the portal is for informational purposes and does not constitute medical advice. Clinics are responsible for appropriate professional use and compliance.

9. Limitation of liability

To the fullest extent permitted by law, Javelin Sciences will not be liable for indirect, incidental, or consequential damages arising from use of the site or portal.

10. Changes

We may update these terms periodically. Continued use after changes means you accept the revised terms.

11. Contact

Questions about these terms? Contact support via the Contact page.