Privacy Policy
This policy explains how Javelin Sciences collects, uses, and safeguards information when you use our website and clinic portal.
1. Information we collect
- Account information (name, email, clinic details, verification info)
- Order and transactional details (items, shipping address, status)
- Usage data (basic analytics, device/browser info, pages visited)
- Messages you submit via the Contact form
2. How we use information
- Provide portal access, process orders, and support clinic workflows
- Respond to inquiries and provide customer support
- Improve performance, reliability, and user experience
- Maintain security, prevent abuse, and comply with legal obligations
3. Payments
Payments are processed by third-party providers (e.g., Stripe). We do not store full payment card numbers on our servers.
4. Sharing
We may share information with service providers who help us operate the site (hosting, email delivery, analytics, payment processing). We do not sell personal information.
5. Data retention
We retain information as needed to provide services, support orders, comply with obligations, and maintain security. Retention periods may vary by data type.
6. Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure.
7. Your choices
You can request updates to your account information and contact details by reaching out via Contact.
8. Updates to this policy
We may update this policy from time to time. Continued use after changes means you accept the updated policy.
9. Contact
Questions about privacy? Reach us via the Contact page.
Last updated: March 1, 2026